A step by step organisational development framework for facilities management

Organisations who have expertise in their use of IT are invited to approach the Centre. Please contact the administrators if you wish to become a member. On behalf of the Secretary of State for Health my business is developing policy and improving performance of buildings and services within the NHS, the largest estate portfolio under Government responsibility in Europe. This brings together professionals and specialists from many disciplines operating within a change management system as the healthcare estate adjusts to the modernisation agenda. In simple terms, this entails management of a complex system of numerous interrelated actions, which needs a common understanding, a method of control and a monitoring system to ensure the outputs are delivered in a cost effective and timely manner. A key ongoing requirement is to find, develop and test management tools to assist our professional staff in meeting these objectives. Working with the SPICE and SPICE FM teams has generated a confidence that an NHS Trust, or any business, can make overall improvements using the step-by-step principle to organisational maturity. Problems in the past were often addressed in isolation by adopting a procedure that finished when a conclusion was reached. In contrast, SPICE adopts process thinking, which is continuous, developing constant improvement and links with other accepted systems such as critical success factors, the balanced scorecard and the EFQM model. In my opinion SPICE and SPICE FM are powerful tools if used energetically and by a committed organisation. The feedback we have received from the test bed trusts has been very positive and I would commend the system to all estates and facilities managers for consideration in continuously assessing and improving their service provision. On behalf of the Secretary of State for Health my business is developing policy and improving performance of buildings and services within the NHS, the largest estate portfolio under Government responsibility in Europe. This brings together professionals and specialists from many disciplines operating within a change management system as the healthcare estate adjusts to the modernisation agenda. In simple terms, this entails management of a complex system of numerous interrelated actions, which needs a common understanding, a method of control and a monitoring system to ensure the outputs are delivered in a cost effective and timely manner. A key ongoing requirement is to find, develop and test management tools to assist our professional staff in meeting these objectives. Working with the SPICE …